18th July 2022, Dubai, United Arab Emirates As part of its commitment to deliver world- class healthcare services with the most advanced technologies, Abu Dhabi Health Services Company( SEHA), the UAE’s largest healthcare network- in collaboration with SEDCO and its strategic mate Emitac, converted its patient experience by enforcing tone- service alcoves and case inflow operation system in 40 departments including inpatient conventions, labs, radiology centers, and apothecaries.
The well- integrated result reduces cases ’ enrollment and check- in time from 10- 20 twinkles to lower than a nanosecond, is suitable to incontinently check insurance blessings, patient eligibility, and payment conditions, and it ensures proper social distancing in the healthcare installations.
The tone- service machines enablepre-booked cases to check- in, cancel, or register their movables , modernize their patient information, and indeed schedule for the coming appointment at the end of their visit.
The tone- service machines also serve as marking alcoves where walk- in cases can get a line ticket and stay for their turn. The advanced case inflow operation result streamlines between walk- sways andpre-booked cases. The system notifies cases with movables about their turns by transferring mobile announcements; cases can calculate on these cautions and manage their time consequently.
Also, incorporated with smart digital signage, SEDCO system allows displaying line information on the defenses to guide cases to the right position of the clinic, the right bottom, croaker room, as well as present health tips and update cases about new healthcare services.
Cases can also use the tone- service machines to check- in for drugstore, lab, or radiology services and pay the due quantum by card.
All these services can be done by the case without the backing of an hand for the convenience of both the cases and SEHA staff, saving time and trouble, adding healthcare service quality, and enhancing effectiveness as workers can attend to further pivotal tasks.
Majdi Al- Beit Shawish, CEO at SEDCO reflected, “ We’re immensely proud to unite with SEHA to give a flawless trip to their cases. For a more accessible experience, our tone- service machines include KYC point to identify cases by Emirates ID card or mobile number, saving the cases from the hassle of homemade data entry. ”
“ Powered with interactive dashboards and advanced reporting system, our result allows SEHA operation to centrally cover each healthcare center, operation, and KPIs similar as service quality, application, and reversal time. The system also generates strategic reports to take unborn opinions to give exceptional healthcare services, while icing better resource allocation and strategic planning to enhance effectiveness of its installations, ” Majdi added.
Marwan Al Kaabi, Group Chief Operations Officer at SEHA said, “ We’re continuously looking for ways to elevate the quality of our services and enhance the overall case experience across SEHA healthcare installations. As part of our smart health metamorphosis, the tone- check- in system has immensely eased the availability to watch for our cases. We’re happy that we’ve partnered with SEDCO to apply the smart alcoves as a trusted supplier, by furnishing the rearmost advancements suitable for the healthcare type of service. ”
SEDCO’s Case Experience operation System was integrated with Salamtak System at SEHA grounded on Cerner HIS system, to insure flawless processes.
For further information on how SEDCO Patient Flow Management result can enhance your case trip, communicate us moment.
About SEHA
The Abu Dhabi Health Services Company PJSC – SEHA – is an independent, public common stock company created to develop the restorative conditioning of the public healthcare system in Abu Dhabi. The company owns and operates all the public hospitals and conventions of the Emirate of Abu Dhabi.
SEHA is part of ADQ, one of the region’s largest holding companies with a broad portfolio of major enterprises gauging crucial sectors of Abu Dhabi’s diversified frugality.
SEHA is committed to nonstop enhancement of client care to honored transnational norms and furnishing the community with world- class healthcare. SEHA operates 14 hospitals with over,385 beds, 70 itinerant care, family care and critical care centers and 3 blood banks. Its installations accommodate,162 convalescents annually and conduct,262 surgeries, as well as treating further than five million rehabilitants.
SEHA is one of the largest integrated healthcare providers in the Middle East with further than,000 croakers , nursers, ancillary care, and executive labor force. Learn more at www.seha.ae